Discover the wide range of high-quality, durable dog products offered by Wilderdog. From collars and leashes to toys and gear, find everything you need to keep your furry friend happy and healthy. Plus, learn about Wilderdog’s commitment to safety, customer service, and sustainability.
What is Wilderdog and what do they offer?
Wilderdog is an outdoor adventure and travel company that offers a variety of products and services for people who love to spend time in the outdoors. Some of the products and services they offer include:
Adventure gear: Wilderdog sells a range of high-quality adventure gear, including backpacks, sleeping bags, and camping equipment.
Travel services: Wilderdog offers a range of travel services, including guided tours and adventure trips to destinations around the world.
Community: Wilderdog has a strong online community of outdoor enthusiasts who share tips, stories, and advice about their adventures.
Educational resources: Wilderdog provides a range of educational resources for people interested in learning more about the outdoors, including articles, videos, and podcasts.
Overall, Wilderdog is a company that is dedicated to helping people get outside, explore the world, and have amazing adventures. So, it is a great place for those who love the outdoors and adventure.
How do I purchase products from Wilderdog?
To purchase products from Wilderdog, you can follow these steps:
- Go to the Wilderdog website (www.wilderdog.com) and browse through their selection of products.
- Select the product you want to purchase and add it to your cart.
- Once you have all the items you want in your cart, click on the cart icon in the top right corner of the website to view your cart.
- Review your order and make sure everything is correct, then click on the “Proceed to checkout” button.
- Follow the prompts to enter your shipping and payment information.
- Review your order again to make sure everything is correct, then click on the “Place order” button to complete your purchase.
- You will receive a confirmation email with details of your order and an estimated delivery date.
If you have any issues or questions while placing your order, you can contact Wilderdog customer service for assistance.
What is the return policy for Wilderdog products?
According to the Wilderdog website, the company has a 100% satisfaction guarantee for their products. If you are not satisfied with your purchase, you can return it within 90 days for a full refund or exchange.
To return a product, you can follow these steps:
- Contact Wilderdog customer service to request a return. You can do this by filling out the contact form on the Wilderdog website or by emailing [email protected].
- Wilderdog will provide you with a return shipping label and instructions for returning the product.
- Pack the product in its original packaging and attach the return shipping label to the outside of the package.
- Drop off the package at a local shipping facility or give it to a carrier for pickup.
Wilderdog will process your return as soon as they receive the product. If you are requesting a refund, it will be credited back to your original payment method. If you are requesting an exchange, Wilderdog will send you the new product as soon as possible.
Please note that customized products and items marked as “final sale” are not eligible for return or exchange.
How can I contact Wilderdog customer service?
There are a few different ways you can contact Wilderdog customer service for assistance:
Fill out the contact form on the Wilderdog website: You can find the contact form by going to the “Contact” page on the Wilderdog website and filling out the form with your name, email, and message. Wilderdog will respond to your message as soon as possible.
Email Wilderdog directly: You can also contact Wilderdog customer service by emailing [email protected]. Make sure to include your name, order number (if applicable), and a detailed message explaining your issue or question.
Call Wilderdog: If you need immediate assistance or have a more complex issue to resolve, you can call Wilderdog at 1-888-945-3337. Their customer service team is available Monday to Friday from 9:00 am to 5:00 pm EST.
Wilderdog is dedicated to providing excellent customer service and will do their best to help you with any issues or questions you may have.
Are Wilderdog products made in the USA?
According to the Wilderdog website, many of their products are made in the USA. Wilderdog is committed to supporting American-made products and works with a number of domestic manufacturers and suppliers to produce their products.
However, it is worth noting that not all Wilderdog products are made in the USA. Some of their products are made in other countries, such as China or Vietnam, in order to meet the demands of their customers and offer a wide range of products at different price points.
If you are looking for specifically American-made products, Wilderdog has a “Made in the USA” category on their website where you can browse through their selection of domestically-made products. You can also contact Wilderdog customer service to inquire about the origin of specific products.
Does Wilderdog offer any discounts or promotions?
Yes, Wilderdog does offer discounts and promotions from time to time. Here are a few ways you can save money on Wilderdog products:
Sign up for the Wilderdog newsletter: By signing up for the Wilderdog newsletter, you will receive updates about new products, sales, and special offers. You may also receive exclusive discounts and promotions available only to newsletter subscribers.
Follow Wilderdog on social media: Wilderdog is active on social media platforms like Facebook, Instagram, and Twitter. By following them, you will stay up-to-date on the latest Wilderdog news, including any promotions or discounts they may be offering.
Check the Wilderdog website for sales: Wilderdog occasionally runs sales on their website, offering discounts on select products. Keep an eye on the “Sale” section of the website to see if any of the products you are interested in are on sale.
Contact Wilderdog customer service: If you have a specific product in mind and want to see if Wilderdog has any discounts or promotions available, you can contact Wilderdog customer service to inquire. They may be able to offer you a special deal or suggest alternative products that are currently on sale.
What is the shipping policy for Wilderdog orders?
According to the Wilderdog website, the company offers free standard shipping on all orders within the contiguous United States. This means that if you place an order from within the lower 48 states, your order will be shipped for free using the standard shipping method.
Wilderdog also offers other shipping options for an additional fee, including:
- Expedited shipping: For an additional fee, you can choose to have your order shipped using a faster shipping method, such as 2-day or overnight delivery.
- International shipping: Wilderdog ships to a number of international destinations, but there may be additional shipping fees and customs charges depending on your location.
- Wilderdog uses a variety of carriers to ship their products, including USPS, UPS, and FedEx. The carrier and shipping method used will depend on the size and weight of your order and your shipping location.
- For more information on Wilderdog’s shipping policy, you can visit the “Shipping & Returns” page on their website or contact Wilderdog customer service for assistance.
How can I track my Wilderdog order?
To track your Wilderdog order, you can follow these steps:
- Go to the Wilderdog website and click on the “Sign In” button in the top right corner of the page.
- Enter your email address and password to log into your Wilderdog account. If you do not have an account, you can create one by clicking on the “Create an account” link.
- Once you are logged in, click on the “My Account” button in the top right corner of the page.
- On the “My Account” page, you will see a list of your past orders. Click on the order you want to track to view the details.
- On the order details page, you will see the tracking information for your order. You can click on the tracking number to view the current status of your shipment and get an estimated delivery date.
If you do not have an account or are unable to log in, you can also contact Wilderdog customer service to request tracking information for your order. They will be able to provide you with the latest tracking updates and help you resolve any issues you may have with your shipment.
What are the best selling Wilderdog products?
According to the Wilderdog website, some of the best selling products from the company include:
Wilderdog Adventure Backpack: This rugged and durable backpack is designed for adventure travel and outdoor activities. It features a water-resistant design, padded shoulder straps, and multiple compartments for organizing your gear.
Wilderdog Camping Sleeping Bag: This lightweight and compact sleeping bag is perfect for camping, backpacking, and other outdoor adventures. It has a temperature rating of 25°F/-4°C and is made with durable and waterproof materials.
Wilderdog Camping Hammock: This portable hammock is perfect for relaxing in the great outdoors. It is made with durable and lightweight materials and comes with everything you need to set it up, including tree straps and carabiners.
Wilderdog Adventure First Aid Kit: This comprehensive first aid kit includes all the essentials you need to treat minor injuries and emergencies while on the go. It is compact and easy to pack, making it perfect for outdoor adventures.
Wilderdog Adventure Headlamp: This lightweight and durable headlamp is perfect for illuminating your path when you’re out exploring the great outdoors. It features multiple brightness levels and a long battery life, making it a reliable and convenient lighting solution.
In conclusion, Wilderdog is a company that offers a wide range of products and services for outdoor enthusiasts. They offer adventure gear, travel services, and educational resources, as well as a strong online community for people who love the outdoors. Wilderdog has a 100% satisfaction guarantee for their products, and offers free standard shipping within the contiguous United States. They also have a range of discounts and promotions available for customers. If you have any questions or need assistance, you can contact Wilderdog customer service for help.